Terms of service
YORU
Effective Date: February 26, 2026
YORU (“we,” “us,” or “our”) operates this website and online store. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Personal Information We Collect
When you visit the site, we automatically collect certain information about your device, including:
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Web browser type
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IP address
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Time zone
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Cookies installed on your device
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Pages or products you view
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Websites or search terms that referred you
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How you interact with the site
When you make or attempt to make a purchase, we collect:
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Name
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Billing address
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Shipping address
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Payment information
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Email address
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Phone number
This is referred to as “Order Information.”
2. How We Use Your Information
We use the information collected to:
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Process and fulfill orders
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Communicate with you
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Screen orders for fraud or risk
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Provide customer support
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Improve and optimize our website
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Send marketing communications (if you opt in)
3. Sharing Your Personal Information
We share your information with third parties to help us operate our business, including:
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Shopify (our e-commerce platform)
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Payment processors
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Shipping carriers
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Analytics providers
We may also share information to comply with laws and regulations, respond to legal requests, or protect our rights.
4. Cookies & Tracking
We use cookies and similar tracking technologies to improve your browsing experience, analyze traffic, and personalize content.
You can control cookies through your browser settings. Disabling cookies may affect certain features of the website.
5. Your Rights
If you are a U.S. resident, you may have the right to:
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Request access to personal information we hold about you
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Request correction of inaccurate information
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Request deletion of your personal information
To exercise these rights, contact us at shopstudioyoru@gmail.com.
6. Data Retention
We retain your Order Information for our records unless and until you request deletion.
7. Security
We take reasonable precautions and follow industry best practices to protect your personal information from misuse, unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet is 100% secure.
8. 14-Day Refund Policy
YORU offers a 14-day refund policy.
You have 14 days from the date of delivery to request a refund.
To be eligible for a refund:
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Items must be unused
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Items must be in original condition
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Items must be in original packaging
To initiate a refund, contact shopstudioyoru@gmail.com with your order number.
Refunds will be processed to the original payment method once the item is received and inspected.
Shipping costs are non-refundable unless the item arrived damaged or incorrect.
We reserve the right to deny refunds that do not meet these conditions.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page.
10. Contact Us
For questions about this Privacy Policy or refund requests, contact:
YORU
Email: shopstudioyoru@gmail.com